This Privacy Policy explains how 188php collects, uses, discloses, and safeguards your personal information when you access or use our online gaming platform. We are committed to protecting the privacy of every Filipino player in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and applicable PAGCOR regulatory requirements. Please read this policy carefully before registering an account.
At a Glance
As a Filipino data subject, the Data Privacy Act of 2012 grants you the following rights with respect to your personal information held by 188php. Click any right below to learn more in the relevant policy section.
Notice: This Privacy Policy forms part of the 188php Terms & Conditions and is incorporated therein by reference. By creating an account on the 188php platform or by continuing to use the platform after the effective date of this policy, you confirm that you have read and understood how your personal data is collected and processed. 188php is the personal data controller for all data collected through this platform. Our designated Data Protection Officer ("DPO") can be reached via the contact details in Section 16.
In this Privacy Policy, the following terms carry the meanings set out below:
188php acts as the Data Controller for all personal data collected through the platform. As Data Controller, 188php is responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with the Data Privacy Act of 2012 and applicable PAGCOR regulatory requirements.
188php has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data protection obligations, handling data subject requests, and serving as the primary point of contact with the National Privacy Commission. Contact details for the DPO are provided in Section 16 of this policy.
188php collects only the personal data that is necessary for the purposes described in Section 5 of this policy. The categories of personal data we collect include:
| Category | Data Elements | Legal Basis |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (e.g., Philippine passport, SSS, UMID, driver's licence) | Regulatory obligation (KYC / AMLA); contractual |
| Contact Data | Mobile number (Philippine), email address, residential address | Contractual necessity; legitimate interest |
| Financial Data | GCash mobile number, PayMaya account reference, bank account details (BDO, BPI, Metrobank), cryptocurrency wallet addresses, deposit and withdrawal transaction history | Contractual necessity; regulatory obligation |
| Gaming Activity Data | Game session records, bet amounts, game outcomes, wager history, bonus usage, account balance movements | Contractual necessity; regulatory obligation; legitimate interest |
| Technical Data | IP address, device type and OS, browser type, session timestamps, geolocation (country/region level), login history | Legitimate interest (security and fraud prevention); regulatory obligation |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 188php | Legitimate interest; contractual necessity |
| Responsible Gaming Data | Deposit and loss limit settings, self-exclusion requests, session time preferences, responsible gaming tool usage history | Regulatory obligation; vital interests; contractual necessity |
188php does not collect Sensitive Personal Data as defined under RA 10173 except where strictly required by law — for example, where a government-issued identification document contains information about ethnic origin or religion.
188php collects personal data through the following channels:
188php processes your personal data only for specified, legitimate purposes. The table below sets out the purposes for which we use your data and the legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your 188php account | Performance of contract |
| Verifying your identity (KYC) before processing withdrawals | Regulatory obligation (PAGCOR; RA 9160 AMLA) |
| Processing deposits and withdrawals via GCash, PayMaya, bank transfer, or cryptocurrency | Performance of contract; regulatory obligation |
| Detecting and preventing fraud, money laundering, and account security breaches | Regulatory obligation; legitimate interest |
| Providing customer support through live chat and email | Performance of contract; legitimate interest |
| Administering bonuses, promotions, and loyalty programmes | Performance of contract; legitimate interest |
| Enforcing responsible gaming tools and self-exclusion requests | Regulatory obligation; vital interests |
| Sending service communications about your account (e.g., withdrawal confirmation, security alerts) | Performance of contract; legitimate interest |
| Sending promotional communications about 188php offers (where consented) | Consent |
| Fulfilling reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC) | Regulatory obligation |
| Improving platform performance and user experience through analytics | Legitimate interest |
188php will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your separate consent.
188php does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients where necessary and lawful:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 188php:
To exercise any of the above rights, please contact 188php's Data Protection Officer using the details in Section 16. We will respond to all verified requests within fifteen (15) business days.
188php retains personal data only for as long as necessary to fulfil the purpose for which it was collected, subject to applicable legal retention requirements. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years post-closure | PAGCOR regulatory requirement; AMLA compliance |
| Financial Transaction Records | 10 years from date of transaction | RA 9160 Anti-Money Laundering Act |
| KYC Documents | 5 years post-account closure | PAGCOR; AMLA; RA 10173 implementing rules |
| Gaming Activity Records | 3 years post-account closure | PAGCOR audit requirements; dispute resolution |
| Customer Support Communications | 2 years from date of communication | Legitimate interest; dispute resolution |
| Marketing Preferences & Consent Records | Duration of consent plus 3 years | NPC consent documentation requirements |
| Technical / Log Data | 12 months | Security monitoring; fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with recognised data destruction standards.
188php implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
188php uses cookies and similar tracking technologies to operate the platform and improve your experience. The types of cookies we use are:
188php does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from using the platform.
The 188php platform is strictly for persons who are at least 21 years of age. 188php does not knowingly collect personal data from individuals under 21 years of age. Our registration process includes age verification steps, and we conduct ongoing verification through KYC procedures.
If 188php discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately suspend the relevant account, delete the personal data to the extent permitted by law (subject to mandatory retention under AMLA and PAGCOR requirements), and return any funds as required by applicable regulations.
Some of 188php's third-party service providers — including game content providers and certain technology infrastructure vendors — may be located outside the Republic of the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, 188php will ensure appropriate safeguards are in place, including:
You may request information about the specific safeguards in place for international transfers of your personal data by contacting our Data Protection Officer using the details in Section 16.
188php may send you promotional communications about new games, bonuses, promotions, and platform features where you have provided explicit consent to receive such communications during the account registration process or subsequently through your account settings.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of consent to receive marketing communications will not affect your ability to receive service communications related to your account (e.g., transaction confirmations, security alerts, withdrawal notifications), which are sent on the basis of contractual necessity and legitimate interest.
188php does not share your contact information with third-party marketers. All promotional communications sent by 188php are generated and distributed internally.
The 188php platform integrates with third-party services necessary for platform operation, including payment processors, game content providers, and KYC verification services. These third parties operate under their own privacy policies, which govern their handling of any data they collect independently.
188php is not responsible for the privacy practices of third parties that operate their own independent services. Where data is shared with third parties for processing purposes on 188php's behalf, those third parties are contractually required to process the data only as directed by 188php and in accordance with this Privacy Policy.
188php does not embed third-party advertising networks, social media tracking pixels, or behavioural analytics services on the platform. Your gaming activity and personal data are not used to build advertising profiles.
188php reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will:
Your continued use of the 188php platform following the effective date of any revised Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the changes, you may close your account in accordance with the account closure procedure in the Terms & Conditions.
For all data privacy inquiries, subject access requests, or complaints regarding 188php's handling of your personal data, please contact our Data Protection Officer through the following channels:
188php is committed to resolving all data privacy concerns in good faith. We aim to respond to all verified data subject requests within fifteen (15) business days. Complex requests may require additional time, in which case we will notify you of the expected resolution timeline.
Our Commitment
Privacy at 188php is not just a legal requirement — it is part of how we build trust with every Filipino player on the platform.
Every connection to 188php is protected by TLS 1.3 with 256-bit AES encryption. Your login credentials, GCash transaction details, and personal data are transmitted securely whether you are on a Manila 5G connection or a provincial prepaid data network.
188php is registered with the National Privacy Commission and complies fully with the Data Privacy Act of 2012. Your rights as a Filipino data subject — including access, rectification, erasure, and portability — are enforceable and taken seriously.
188php will never sell, rent, or trade your personal data to third-party marketers. Your mobile number, email, gaming history, and GCash details stay within the 188php ecosystem and are used only for the purposes described in this policy.
We do not hold your data indefinitely. 188php follows defined retention schedules — most personal data is deleted within 2–5 years of account closure. Financial records are retained for 10 years as required by Philippine anti-money laundering law, after which they are securely destroyed.
If a data breach occurs that puts your personal data at risk, 188php will notify the NPC within 72 hours and notify you directly if the breach presents a high risk to your rights. Transparency in security incidents is non-negotiable for us.
188php has a designated Data Protection Officer you can contact for any privacy concern. Our general support team is also available around the clock via live chat for account-level queries. No data rights inquiry gets ignored.
Play with Confidence
You know how your data is collected, used, and protected. Play at 188php knowing your personal information stays private, your GCash and banking details are encrypted, and your rights as a Filipino player are fully respected under Philippine law.
21+ Only • PAGCOR-Regulated • Data Privacy Act Compliant • Play Responsibly